Who we serve
Built for organizations that already have an IT department.
Our clients have their own IT staff. We work for and with that team, never around it. If you don’t have IT staff and need a full outsourced help desk, we are not the right fit, and we’ll tell you that up front.
Healthcare
Hospitals and clinics where the network supports patient care around the clock and change windows are tight.
- Reliable voice for nursing units and front desks
- Segmented networks for clinical, guest, and building systems
- Changes that follow your change-control process
- Clear records of what was changed and when
- Overhead paging, duress alerts, and emergency notification for clinical staff
Colleges and universities
Higher education networks are some of the largest and busiest anywhere: multiple campuses, thousands of users, and student, research, and administrative systems that all depend on them. Peter has hands-on experience in higher education, and we bring that senior engineering to campus IT teams so the network keeps up with the institution.
- Multi-campus and district-wide wide-area networks and firewalls
- Large wireless and switching estates, including residence-hall and student networks
- Segmentation that separates student, faculty, research, and administrative networks
- Voice systems, campus-wide paging, emergency notification, and lockdown alerts
- Monitoring and escalation support for lean campus IT teams
- Work that fits the academic calendar, with change windows between terms and documentation your team can use
K through 12 school districts
School districts with many buildings, a lot of users, and most of the project work packed into breaks.
- Wide-area networking and software-defined wide-area networking between schools and district offices
- Switch refreshes and network segmentation cleanup scheduled for summer and holiday windows
- Phone system migrations
- Monitoring so problems are found before the first bell
- Lockdown and severe-weather alerts that reach every building
Tribal gaming and casinos
Casinos, hotels, and resort properties that never close, where downtime is visible to guests and to the business right away.
- Resilient networks and firewalls for around-the-clock gaming floors, hotels, and back-of-house
- Segmentation that keeps gaming, surveillance, and guest networks separate
- Voice, paging, and emergency notification across the property
- After-hours maintenance and change windows scheduled around the gaming floor
- Monitoring and fast escalation support across multiple properties when downtime costs revenue
- Work that fits tribal IT processes and gaming commission requirements
Local government
Cities, counties, and special districts that run many sites on lean budgets and need work they can justify and audit.
- Site-to-site connectivity between offices and facilities
- Firewall policy review and cleanup
- Documentation suitable for audits and staff turnover
- Practical recommendations that fit the budget cycle
- Emergency notification and paging across offices and facilities
What our clients have in common
- An internal IT team, from one person to a full department
- A network that has outgrown the time the team has to give it
- A preference for straight answers and written documentation
Got a problem your team has been chasing for weeks?
Microbursts, one-way audio, a tunnel that drops every afternoon, a firewall nobody wants to touch. Send us the details and an engineer will get back to you.